You're browsing the GameFAQs Message Boards as a guest. Update. From time to time, the console forgets it is connected. I’m a PlayStation 4 owner but i googled how hard drives work with the Xbox One and they are practically the same. I have the same exact one and it works just fine. Press question mark to learn the rest of the keyboard shortcuts. Had this problem, was my seagate portable. How to Fix Seagate External Hard Drive Not Working in Windows. For a while after the new dashboard launched, my external drive would "disconnect" from the Xbox one and the only way I could get it back was to power everything down completely and reboot. Thanks for the help, all. The developers know about it but yet to address it or at least say they are looking into it. Interestingly, as a side note, it practically bricked my Xbox when it died. I'll try hooking it up to a PC to see if it's recognized. share. For some reason my Xbox keeps thinking its an audio storage device. If anyone else has any thoughts, send them my way! If the drive is not being detected, try a different port on the Xbox. No idea what changed, or why, but something did, thankfully. When I go to my games, it shows the HD as 96% full, and when I check storage management, it only lists the internal drive. I have an old enclosure I could use. The case was defective and disk was fine. Controllers would not connect ect. I don't see any screws or anything. I tried going into my games and selecting manage game to see if it would let me copy or move the game files to the hard drove but it's not bringing up that option. If the drive is still having issues take it to a Windows machine and run SeaTools for Windows on the drive. I connected the drive to a PC, and the PC recognized it. After i did that i plugged it back into my system and went back to "manage storage devices" and clicked on the external HDD and this time it brought up the option for 'format for games and apps'. But when an Xbox One external hard drive is connected, no partition is displayed. But that's not too surprising. Apparently Microsoft is aware of the issue, but are being very quiet about it. You can open Device Manager to check and fix the issue. There might be a way to view the files on PC, there was back on the 360. USB 3.0: 2TB 2048.0: 117.0mm: 80.0mm: 14.8mm: Game Drive for Xbox Sea of Thieves 2TB STEA2000411 1-year limited warranty. You can’t go wrong with a storage option that is designed specifically for the console. 6 comments. Xbox One, Xbox 360, and original Xbox titles all run on an external USB hard drive with Xbox Series X and Xbox Series S. And provided previous-generation software doesn't receive Xbox … save. No luck on my Mac. The developers know about it but yet to address it or at least say they are looking into it. There has been an issue with hard drives not working after the console updates. Hey...I'm wondering if I can get any tips for this. As a general rule is try hooking it up to a computer to see it recognises it. I had a 2Tb that stopped one day and this fixed it. I have a external/portable hard drive that suddenly stopped working. Check the Requirements of Your Xbox One External Hard Drive. Privacy PolicyCookie SettingsDo Not Sell My InformationReport Ad. Get back in your rocket, and f*** off back to Legoland you c****! ok i got it figured out. The following are some solutions to solve "Seagate external hard drive not showing up or detected". Disk Management is another Xbox One hard drive format tool to make Windows recognize hard drives. Right-click on the name of the Hard Drive and select “Initialize disk” from the menu that appears. Connect the drive to a vacant USB port using the included cable. It looks like you have tried everything listed so I will give you a positive outlook. They might be able to clone the entire drive and stick it onto a different drive? I'm pretty sure this is an issue with the Xbox, as we aren't the only ones to have this issue, and it's a recent one. This thread is … New comments cannot be posted and votes cannot be cast. report. Will my Xbox Seagate external hard drive work on my pc? ie. Get it as soon as Wed, Jan 13. hide. When i plug it into my Xbox it doesn't ask to format it or anything, all it does is pops up a notification that says "External Media storage ready". Is there an offline mode for Dead by Daylight? Turn on the console again, and then see if it detects the external drive. The only thing you can do is wait. It is a Seagate Backup Plus (4TB I think). Even if there is no resolution, I want to let them know there is one more person with the problem. So, I think it's safe to say the problem is with the Xbox. Find the external hard drive you were using with your Xbox One. I spent hours on the phone with MS preview support and the Xbox started working again when the drive was disconnected (always the last thing, hind sight 20/20 blah blah). There’s 2 Ways you can use an External Hard drive with the Xbox One/PS4. Try getting an external hard drive enclosure. I plugged it into my computer and cut the factory installed files out from the HDD and saved them in a backup file on my PC. Buy a used USB3 case if the disk is fine. Check Settings > System > Manage Storage should be something in there, 3DS Friend code: 2191-7640-4027 Gamertag: Vibrantformula NNID: Kraven867, http://www.gamespot.com/articles/here-s-how-external-storage-works-on-xbox-one/1100-6420084/. All we can do is wait, unless you figure out something I didn't. hide. Finally, if your drive is online and formatted, but doesn't show a drive letter next to its name, right-click the volume and choose Change Drive Letter and Paths to add a drive letter. ie. can't remember the name but Google might shed some light. It was connected to my Xbox One as extra storage and today, I … I was on vacation and I didn't play it for a while. Game drive for Xbox Game Pass Special Edition 2TB STEA2000417 1-year limited warranty. In case nobody wants to click the link, its the Seagate 2tb backup plus slim portable drive which definitely has USB 3.0. Can I move progress from one account to another? Press Start + … Check the website of your external storage device’s manufacturer for additional support. When i plug it into my Xbox it doesn't ask to format it or anything, all it does is pops up a notification that says "External Media storage ready". Find the external hard drive you were using with your Xbox One. Try a hard reset maybe. But let me know if you find anything that works. My external hard drive doesn't seem to be working.... Help. 99. Great to hear. Tl;dr: Western Digital rules. I have a USB 3.0 hub plugged into the back of my XB1. If the drive is still having issues take it to a Windows machine and run Seatools for Windows on the drive. By Michael Higham on … This tutorial will show you how to reformat an external hard drive if it was used as a storage device on an Xbox One or other console. If the drive is not being detected, try a different port on the Xbox. Click the Next button again. I'll tell you what didn't work for me. In other word, we can say that the problem is categorized as Xbox One not recognizing external hard drive. Hi everyone! Preliminary steps. I'll start a customer service chat with MS tomorrow. The blue light on the external hard drive is flashing. Create a New Partition. Call WD. They are incredible. I've tried everything listed here, but no luck. . When I connect it to my PC, assuming it recognizes it, what do I reformat it to? This worked for me when my games and apps on both my external and internal would not start. save. Its not the hard drives or the ports on the xbox, but something else. Also, I opened it from the box and immediately plugged it into my xbox, and had my xbox reformat it. There’s 2 Ways you can use an External Hard drive with the Xbox One/PS4. Budget drive: Toshiba Canvio Basics 1TB Portable External Hard Drive. I don't believe I'm in the preview program. But we'll see... Are you in the preview program? You will probably have to reformat the drive while it's connected to a pc. I'll dig my old PC laptop out and try that. I hate xbox, playstation, nintendo consoles...but i do like some of the games they play. Toshiba's 1TB … The only thing you can do is wait. We looked at some options and how they perform. If the drive is plugged into a USB hub try removing from the hub and plugging it directly into the Xbox. Listen to me, OP, because I went through what you did. 2 Fix Seagate External Hard Drive Not Showing Up or Detected in Windows 10/8/7. Applies to: Troubleshoot Seagate external hard drive not working, not detected issue in Windows 10/8/7. If the drive is plugged into a USB hub try removing from the hub and plugging it directly into the XBox. If the external drive doesn't have a partition, right-click the "Unallocated" space, and select the New Simple Volume option. A factory reset, leaving the preview program, and formatting my drive. I've been debating if I want to get an xbox one again, but I want to see if I can play games off of the hard drive on my desktop before I go out and buy the console. transferring files from the internal hard drive to the external hardrive eg. I tried going into my games and selecting manage game to see if it would let me copy or move the game files to the hard drove but it's not bringing up that option. For Media Playback / Storage. It didn’t do this with their PC. For Media Playback / Storage. I'm honestly not sure. It has been working fine since. While it is possible that your external hard drive may have come with bundled software that may be incompatible with newer operating systems, this is typically just ‘back up’ software, and the drive is not dependent on that software to function. Do I have to leave my disc in to download updates? Press J to jump to the feed. Try Another USB Port (or Another PC) If the drive still isn't working, unplug it and try a different USB … I have a external/portable hard drive that suddenly stopped working. With Xbox Series X and Series S expandable storage extending to external USB drives, the Samsung T7 Portable SSD should be on your radar. To me, OP, because i went through what you did with your Xbox One it. $ 20 open your broken drive and select the New simple Volume option daughter seems to think it safe. 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